Riverside Environmental Services Ltd
South East : Kent (Head Office)
Midlands : Shropshire

Telephone:
0870 950 0161

Fax:
0870 950 0162

Email:
info@riverside-es.com

 

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Housing Stocks
Sector: Social Housing

We have been awarded a 3 year contract to provide asbestos surveys and analytical services to a Housing Association with a stock of 15,000 residential properties.

Our Role

We are contracted to advice our client in all aspects of asbestos and assist them in managing the 15,000 residential properties they are responsible for.

Our service is designed to meet both the Housing Associations operational pressures and budgetary constraints.

Our service has allowed our client to reach an affective balance in managing their 15,000 properties, with the correct attention given to: Safety, Resident Care and Economic pressures.

Our Solution

We have appointed a dedicated project manager to oversee the project, arrange work and liaise with the client. This single point ensures the client receives the highest level of service.

Our survey and analytical teams are available to respond to meet the scheduling pressures of the client, especially in relation to void properties and emergency works.

We have also developed for this project a fast response bulk analysis result reporting process which enables our client to plan at the earliest opportunity.

We have trained all our staff working with residents in conducting themselves in a helpful and professional way. ID cards are displayed at all times and our 'Working in Occupied Premises' policy is followed throughout setting out acceptable practices which include:

Arranging appointments, communicating with residents, working methods, dress codes, minimising disruption, managing concerns and all other aspects of our work.

Customer response questionnaires are issued at each appointment which enables us to measure our successes and address any concerns.

We are happy that our efforts and experience have enabled us to serve this client to meet all expectations of the project, the client and the residents.

Origin
  • Asbestos Surveys
  • Asbestos Consultancy
  • Asbestos Air Testing
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