Meet Awaab’s Law deadlines with confidence

Awaab’s Law introduces legally enforceable timeframes for housing associations and landlords in England to investigate and remedy serious hazards, starting with emergency hazards and damp and mould. Miss the deadlines and you risk tenant claims, reputational damage, and regulatory scrutiny.

Riverside Environmental Services gives housing teams fast, defensible, end-to-end support – designed specifically around the new requirements and delivered by specialists trusted by councils and housing associations nationwide.

What we do

Awaab’s Law compliance, delivered as a clear service

Our service helps you respond quickly, evidence your decisions, and keep cases moving – without overloading your teams.

1) Triage
We help you assess and categorise cases as potential emergency or significant hazards, using a clear decision framework aligned with current guidance.

2) Investigate
We coordinate and deliver investigations within required timescales, including the 10-working-day window for significant hazards.

3) Report
You receive a clear, compliant written summary report within three working days of the damp and mould site survey.

Contact Us
About

Why housing providers choose Riverside

  • Independent and reliable – expert-led inspections using industry best practice, providing clear and defensible evidence.
  • Comprehensive reporting – auditable reports with KPI tracking and portfolio-level insight for boards, auditors, and regulators.
  • Practical solutions – realistic, cost-effective recommendations that meet legal duties without disrupting operations.
  • Proven track record – supporting social housing clients since 2002, including councils and national frameworks.
  • Rapid response, nationwide – the capacity and coverage to meet strict investigation timescales.
  • Integrated expertise – a joined-up approach that aligns damp and mould compliance with wider building safety and asbestos obligations.
Damp & mould